Assertiveness course

A one-day course for anyone looking to improve workplace assertiveness. Learn to communicate your needs clearly and confidently without being aggressive, gaining practical skills to handle conversations and build stronger relationships.
Enroll Request in-house
Duration
9am to 5pm
Workshop
1 day
Next course
19 January 2026
Location
Les Cotils
Price
£325

Learn how to communicate your needs clearly and confidently without being aggressive. The Assertiveness Course teaches practical skills to handle conversations effectively, express your ideas, and manage challenging situations with ease, helping you build stronger personal and professional relationships.

Personal Development Programme

Programme at a glance

Book Course

Understand Assertiveness

Learn the key differences between assertive, passive, and aggressive behaviours — and how understanding these styles can help you communicate more effectively and with greater confidence.

Communicate with Impact

Explore practical techniques to get your point across clearly and respectfully. You'll gain tools for delivering feedback, expressing needs, and saying no when necessary.

Handle Difficult Situations

Develop the skills to challenge others constructively and manage conflict with confidence. Discover how to remain calm and assertive under pressure.

What you’ll learn

  1. The difference between passive, aggressive and assertive communication styles

  2. How to say no clearly and respectfully

  3. Techniques to express needs and feelings with confidence

  4. Approaches to challenge behaviour without creating conflict

  5. Ways to stay calm and manage emotional triggers

  6. Tools to influence others while building positive relationships